Order Status

If you encountered issues with your order or if you wish to check the followings;


  • Products Availability
  • Current Order Status
  • Order Payment Status
  • Delivery Status
  • Changes on Current Order
  • Order Cancellations
  • Other order related questions


Kindly refer to following methods for further support and assistance. All enquiries are responded to within 24 hours from Monday - Sunday 10.00am - 10:00pm, except Public Holidays.


  WhatsApp Chat


Jayacom Malaysia Online:



Operating Hours: Mon - Sun 10.00am - 10:00pm (except Public Holidays)

  Telephone / Call


Jayacom Malaysia Online:

+6012-391 1339


Operating Hours: Mon - Sun 10.00am - 10:00pm (except Public Holidays)


*Jayacom Calls does not allow you to make changes or cancellations to your order during telephone conversation. Please WhatsApp / Email if you would like to submit an issue.

  E-mail


E-mail: [email protected]


Fax: Temporarily Closed


*We prefer our customer to use Whatsapp or Call for quick customer service.*